HTC is committed to providing excellent customer service. If you need customer service, please contact us using one of the methods below. If you need to report an outage or other problem with any HTC service, please see Repair Service.

To contact HTC by email:
Complete the online form below and a Customer Service Representative will respond to you within 48 hours. By submitting this form, you grant HTC the permission to access and review your account as necessary to respond to your inquiry.

To contact HTC by mail:
Send your comments to PO Box 1820 Conway, SC 29528. Attention: Customer Service.

CLOSED CAPTIONING: Send written complaints to Horry Telephone Cooperative, Inc. Director of Customer Service, 3480 Hwy 701 North, Post Office Box 1820, Conway SC 29528, fax: (843) 365-0855, or email customerservice@htcinc.net.

To contact HTC by phone:
If you wish to speak to an HTC Customer Service Representative, dial (843) 365-2154 or
(800) 824-6779.